Newly Opened Pump Dispenser Doesn't Work, Need to Use NatPro Everday
Hello, I am 51 and this site is wonderful, thanks so very much to the Wray and the supporters. I've found answers to several of my questions since I found the site in 2019, by looking through the content and various forum replies. Today is July 25, 2021.
However, I have a new issue today that just occurred, so I am writing here because I have written to the email address "firstname.lastname@example.org" twice last year, as well as just yesterday, and I never receive(d) any reply back. I wrote in Oct and Dec 2020 asking when inventory would possibly return as well as sharing that I tried 2-3 times to sign up for an account and the newsletter, separately, but with no success. The email inquiry yesterday was about a quantity variation for the NatPro Pump Dispenser versus Cream Tube, but I found a forum reply answer for that.
Today, my new issue is that I went to open my 2nd of two NatPro Pump Dispensers purchased last fall and it didn't work, though the 1st one worked perfectly (luckily I just kept checking the site to see when inventory would be available again, since I didn't receive a reply to my email asking about it). No cream would release and only air pumped out. I tried everything including squeezing the bottle thinking there may be an air bubble. By squeezing I managed to get out about the quantity of a 50 mg pump for this morning's dose. But as I have started doing 150 mg/day in order to get up to 200 mg/day soon since I have oestrogen dominance, I will not have a way to dose tonight and forward if the dispenser does not work.
Previously I was only dosing about 50 mg twice a day from about cycle day 13-15 until I started bleeding. However, in reading the forum and site content more thoroughly recently, I see that if my cycle is not regular anymore (since last Dec 2020 it can be in the 20s, 30s, or 40s of days before I bleed) I should be dosing with NatPro everyday. And as I haven't done that for the last few months, it likely made my oestrogen dominance worse than it's been in years (serum levels on day 9 taken this month were at 195 pg/ml, and progesterone <.5 ng/ml, but will be taking saliva test soon). Since I am on day 17 since my last bleed I decided to start dosing everyday now as recommended.
To note, given the rhythm of half month luteal dosing that I was doing, last evening I only just finished my 1st of the two NatPro dispensers I bought last fall. After finishing a 20 mg bioidentical progesterone cream from a compounding pharmacy, I only started that 1st of the two dispensers this last Apr 2021.
Also, when I received my two Natpro dispensers last fall, there was no paperwork/instructions with them that is communicated will be included with every purchase.
Of the many forum posts I spent many hours reading recently, I saw that someone had trouble with their pump not working and I think the reply was surprise that a customer's email was not received but there was a recommendation that I don't recall since when I read that post I didn't have the dispenser problem. And since there is no way to search the forum posts I can't find that recommendation.
Is there a way to open the dispenser? Is the tube a safer bet going forward? Please help!!! Thank you!!!