This Agreement contains the terms and conditions that apply to a participant in the Natpro Associate Program (the "Program"). As used in this agreement, "we"/"our"/"us", means Natpro and "you"/"your" means the "associate/applicant", "site" refers to a World Wide Web site.
To begin the enrollment process, you should submit a complete Associate Application form. We will evaluate your application in good faith and will notify you of your acceptance or rejection, usually within 24 hours. You can re-apply at any time. We may reject your application if we determine, in our sole discretion, that your site is unsuitable for the Program. Unsuitable sites include, for example, sites that:
We grant you a non-exclusive, revocable right to use our present banners and other such images for which we grant express permission, for the purpose of identifying your site as a program participant and linking to our site. You may not modify the banners or any of our images in any way without our express permission.
We reserve all of our rights to our trade names and trademarks and all other intellectual property rights.
SPAM (unsolicited commercial email)
We will not tolerate the sending of unsolicited bulk emails which promote, or make reference to Natpro, or any of its associated companies, Partners, or employees. Other prohibited forms of advertising include postings to non-commercial newsgroups and cross-posting to multiple newsgroups at once. In addition, Associates may not advertise in any way that effectively conceals or misrepresents their identity, their domain name or their return email address.
Any Associate who, in our opinion, breaches this ruling will have their Associate status cancelled immediately and any and all outstanding commissions will be forfeited.
Stay safe, don't SPAM.
We will not revoke Associate status to avoid payment of owed or future commissions.
Natpro and its associated companies operate with the strictest codes of professional conduct. Any Associate who brings Natpro or its associates into disrepute, or who promotes any form of slander, racism, or unfair business practices, will have their Associate status cancelled and any outstanding commissions will be forfeited.
We reserve the right to reject any Associate application if in our opinion, that person or company violates established laws or commonly held standards of decency.
An Associate who ignores warnings to cease and desist any activities we deem negligent, inappropriate, or harmful to Natpro and or other Associates will be terminated.
We will be solely responsible for processing every order for our products. Customers will use our secure online ordering process. Order forms, payment processing, shipping, cancellations, returns, and related customer service are our responsibility.
All of our rules, operating procedures and policies regarding customer orders and accounts will apply to orders we receive through special links on your website or emails. We reserve the right to reject any order that does not comply with our rules, operating procedures and policies.
Every customer who buys a product through this program is deemed to be a customer of ours. You do not have the authority to make or accept any offer on our behalf. All our policies regarding customer orders, including product availability, pricing and problem resolution, will apply to these customers. We are not responsible for any representations made by you which contradict our policies. (See "Policies/Contact" link at bottom)
You can order our products for your own personal use through your affiliate link. (This, in effect, gives you a 30% "discount")
TRACKING OF SALES
We will be solely responsible for tracking sales we make to customers who follow links from your website or emails. We use AffiliateShop software to do this.
Statements of your sales activity will be available to you in "realtime" with a special URL that we assign to you. Accessible 24 hours per day and 7 days per week. You may access these stats via a password and username we assign.
Only two entities may access your stats and affiliate information. That would be you, and us (Natpro).
We will provide you with a unique identifying URL for you to link to. Each sale or referral that is generated from this URL will be attributed to you. You will have access to your own private section to check your stats in Real Time. Your links to the unique URL can be text links or banner links, or a combination of the two, at your sole discretion. If you choose banner links, you must use our banners. We will provide you with a URL of all our banners, from which you can freely choose. You may add as many links to Natpro, or remove such links, at anytime and without prior approval from us.
Inactive Associates will be removed from participation in the Program. Inactive means no "click-throughs" via your banner/text links, as monitored via our Associate program administrative panel, for a period of ninety (90) days. And/or, non-placement of Associate banners/text ads. We will contact you after sixty (60) days of "inactivity". Efforts will be made to help and encourage your participation in the Program.
We will provide you with instructions on how to properly format the links. You are responsible for ensuring the links are formatted correctly. This will ensure accurate tracking of sales for credit to your account. Every effort will be made to ensure that our site is functional and available for customers referred to our site through your "Associate link".
We have no responsibilities with regard to your site or emails. Natpro shall have no liability for any indirect, incidental, special or consequential damages or any loss revenue or profits arising under or with respect to this agreement or the program. In addition, Natpro's aggregate liability arising under or with respect to this agreement or the program shall in no event exceed total referral fees paid or payable to the Associate under this agreement.
COMMISSION AND PAYMENT
We will pay you 30% of any and all purchases made by a customer referred by your "Associate link" through our banners or text links (Not including any applicable sales tax and shipping charge).
Minimum amount for payment is two hundred dollars ($200). Any amount under this will be held in your account until the minimum for pay out is reached (this is ongoing).
Payment will be made using PayPal to your PayPal account.
Payments will be made within 15 days of the first of the month for the prior month's sales. For example, commissions for sales made during May will be sent out on or before the 15th of June. We are not responsible for paying interest to Associates for accrued but not yet delivered Commission payments.
Any "refunds" to a customer, referred through your "Associate link", will be deducted from your "credited" commission/s. (The majority of customers gladly accept replacement of products.) Charge backs, if any, will be deducted from your "credited" commissions.
TERM OF THE AGREEMENT
The term of this agreement will begin upon our acceptance of your Associate program application and your placement of our banner or textual link on your site or web order page and will end when terminated by either party. Either you or we may terminate this agreement at any time, by giving the other party written notice of termination. This will be in the form of "email". You can only earn refferal fees on sales occurring during the term. We will never withhold any payment due. Payment of monies owed you will be payable on the same schedule as stated above for commission payment. Upon termination of this agreement, the former Associate must remove all Associate links and graphics from its web site, and refrain from publishing same in any manner whatsoever.
INCOME TAX LIABILITY
You must understand and agree that you are acting as an independent contractor and as such will be responsible for your own Income Taxes and any other tax liabilities that affect the sales of our products in your state. By US law, any commissions in excess of five hundred ninty nine ($599) dollars must be reported by us on a Federal Tax form (that's why we ask for your SSAN-social security number on the sign-up page if you are a US citizen). You will be sent this form and are required to sign and return to us before any 'further payment' to you can or will be made.
We may modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a new agreement on our site. Any modifications will also be notified, by email, to all participating Associates. If any modification is unacceptable to you, you may terminate this agreement. Your continued participation in the program following notification of our new program will constitute binding acceptance of the change.
RELATIONSHIP OF PARTIES
You and We are independent contractors, and nothing in this Agreement will create any partnerhip, joint venture, agency, franchise, sales representative or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything written here.
CONFLICTS AND DISPUTES
As with any program, a conflict or dispute may occasionally arise due to tracking, orders, commission calculation, performance issues and appeals regarding "termination for cause". Below is outlined who to contact and how to handle any such situation.
If a concern should arise, send an email stating your full name, your affiliate ID, your address and state the specifics of your concern. Include any dates or numbers that apply. We will investigate immediately and will reply as soon as possible.
Though we will be more than willing to settle the dispute in as fair a manner as possible we realize this situation may arise. In this case we will be open to mediation or arbitration to settle the matter.
We have not pre-selected a mediator or arbitrator. Should one be needed we will select a non-biased, third party moderator.
Mail: 28 Old Rudnick Lane, Dover DE 19901, USA
We only use the information you submit to maintain your account. That is, to make your commission payments and to communicate changes in our product offerings. We will NOT email you with any other company's products. We will notify you of new banners and or text links to facilitate promotion of Natpro. We do not now nor will we in the future, sell, rent or otherwise make your personal information available to anyone.
This concludes the agreement. Thank you for taking the time to read it carefully. We look forward to working with you, our Valued Associate.
By signing up for the Associate Program, you are agreeing to the above "Associate Agreement"
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